Multimédia Solutions


A trouble ? A question ? Need help ?

    You can't index ?
    You don't have the expected result ?
    You get an error while searching ?

    Don't hesitate to contact us ! Send a mail to :

    Technical Support

    and join the following elements, according your problem :

    If you can't install Windex, tell us :

The operating system used.

The name and the version of the Java Virtual Machine.


The name and the version of the browser (only if you installed Windex with a browser).

The problem which happened

    If you can't configure the indexation, send us :

The Windex configuration file (the filename ends by ".wpj").

The logfile generated by the indexation (default : "windex.log")

An example of the problem

    If you are not satisfied by the responses returned by Windex, send us :

The Windex configuration file (the filename ends by ".wpj").

All the directories and files generated :

 

windexdb
windexa3
windexa3.cab
windexa3.jar
windex.log

An example of the problem

    Don't forget to give your e-mail and your name ! If further informations are required, the technician will contact you.








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